Privacy Policy

Dark Hour Labs ("Dark Hour Labs", "we", "us", or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit darkhourlabs.io or otherwise interact with us, how we use it, and the choices you have. By using our website or services, you agree to the practices described below.

Information We Collect

We collect only the information needed to operate our site and respond to inquiries:

• Information you provide. Name, email address, the nature of your interest, and any details you include when you submit our contact form or otherwise reach out to us.
• Communications. Records of correspondence between you and Dark Hour Labs, including emails, scheduling notes, and project documentation we generate while engaging with you.
• Usage information. Standard log data such as IP address, browser type, referring page, and timestamps, collected automatically by our hosting infrastructure for security and reliability.

How We Use Information

We use the information we collect to:

• Respond to inquiries, schedule conversations, and deliver the services you request.
• Operate, secure, and improve our website and infrastructure.
• Send transactional messages directly related to a project or engagement.
• Comply with legal, regulatory, and contractual obligations.

We do not sell your personal information, and we do not use it for advertising.

Service Providers

We use a small number of trusted vendors to host our website, deliver email, and support engagements (for example, cloud hosting and email infrastructure). These providers process information on our behalf under contractual confidentiality and security obligations and are not permitted to use it for their own purposes.

Data Retention

We retain personal information only for as long as necessary to provide our services, fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Records relating to a client engagement may be retained for the duration of the engagement and a reasonable period thereafter consistent with industry practice.

Security

We apply reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, and destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may request access to, correction of, or deletion of personal information you have provided to us, subject to applicable law and our legitimate business and legal record-keeping needs. To make a request, contact us using the details below. You may also opt out of non-essential communications at any time by replying to a message or contacting us directly.

Children's Privacy

Our website and services are intended for businesses and professional audiences. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be communicated through our website or, where appropriate, by direct notice.

Contact

Questions about this Privacy Policy or our handling of personal information can be directed to info@darkhourlabs.io.